Business conditions
1- Form of Order:
Your orders can be sent by Fax, email or by phone call.
After receiving your order, we issue an "OO" document which is our order form for your confirmation.
2- Order confirmation and sample development:
After receiving your order confirmation, we start developing our sample for your appreciation and approval.
Sample can be sent out as a digital photo by email or physical sample by post.
3- DELIVERY:
Delivery term is being decided according to quantity ordered and agreement between ordering party and us.
Usually within 2 weeks from receiving the confirmation on our sample.
Goods are being well packed, counted and all details are being sent to the client before dispatch.
4- PAYMENT:
a) New clients:
For first 3 orders, usually new clients pay the order in advance. Later, they become permenant clients and they receive an invoice with the goods with 15 days due date.
b) Permenant Clients:
They receive our invoice enclosed with the goods and it has to be paid within 15 days or upon agreement.
5- RECLAMATION:
The client has the right to reclame the goods within 8 days from receiving it.
Reclamation must be based on the evidence of bad quality and not miss-usage.
IMPORTANT NOTE
Clients should provide us with their VAT registration number. The number must be valid.
If the client is not a VAT payer, so we will have to add 19% VAT taxes on the invoice.